Welcome to our FAQs. This list has been carefully compiled to consolidate the most common questions that our users regularly ask. It is designed to offer you clear and precise answers to the most frequently asked questions.
Yes, you can. Our bank does not limit payments to a given country. You can safely send up to $100,000 a day to your loved ones regardless of their country of residence.
Identity verification is an essential security measure that we put in place to ensure the protection of our customers and to prevent any fraudulent activity. Here are some key points that explain why this procedure is necessary:
We understand that identity verification may seem burdensome, but it is essential to protect your interests as well as those of our entire community. We thank you for your understanding and cooperation in this process.
You can open an account online by completing the registration form on our website and providing the required documents.
You will need a valid ID, proof of residency and possibly other specific documents depending on the type of account you wish to open.
Log in to your account, go to the “Start a transfer” section and follow the instructions to make a transfer to another account.